Come join one of the best places to work in Denver! Homebot is in hyper-growth mode, looking for go-getters to join us in revolutionizing how homeowners build wealth with the single largest asset they’ll ever own — their home.
We sell our SaaS platform to real estate agents, lenders and loan servicers to engage their clients and prospects throughout the entire homeownership lifecycle. Our customers love us and we love them!
We are scaling rapidly and need an incredibly organized, friendly and driven Customer Support Specialist to manage immediate customer requests and provide support for our Customer Success Managers.
If this opportunity gets you pumped - perfect! Apply below and we look forward to speaking with you very soon! (We also read cover letters so take a moment to tell us what makes you a great fit for us!)
This is a full-time position based in our Denver, CO office. (Currently, due to COVID-19, we are working remotely and will continue to do so until ~September 1, 2021. Until then, you can work remotely in another state but will eventually need to be in the Denver area once we reopen)
Targeted Base Salary: $45,000 - 50,000. For additional details on our total benefits package, please review the section “Why Homebot?” at the end of this job description.
Who We Strive To Be as Homebotters:
Characteristics of an Incredible Homebot Customer Support Specialist:
What You’ll Be Accountable For:
Experience & Qualifications:
We believe in a collaborative, fun work environment. And when we say we have an awesome culture, we mean it. The team members, aka Homebotters, are not only passionate about our product, but also about how they interact with each other. We push ourselves every day to be better, challenge each other to continuously grow, and to have fun doing it. We are professional when we need to be and goofy when it’s time to celebrate a win. We realize we might be a little biased so we encourage you to check out our Glassdoor reviews and visit BuiltinColorado’s Best Places to Work list (#75!) and Best Small Places to Work (#21!).
With the mortgage and tech industries being highly male-dominated, we're proud to be a tech company in the mortgage space with ~50% female employees across the organization.
We appreciate and value what our team members do every day, so we offer some amazing benefits to reward them:
More about Homebot
Problem we’re solving:
The US homeownership market is the largest asset class in the world at $30 trillion but is essentially an “unmanaged” asset that causes homeowners to leave billions of dollars on the table every year. At the same time, loan officers and real estate agents spent $20 billion a year on desperate attempts to maintain mindshare and loyalty with their past clients in hopes of gaining more repeat and referral business.
Homebot is a client-for-life portal that maximizes repeat and referral business for lenders by empowering consumers to build wealth through homeownership. The award-winning client portal delivers personalized, actionable intelligence throughout the entire homeownership lifecycle to every client and prospect. With an average 50% monthly engagement rate, Homebot ensures lenders and agents remain the trusted advisors that consumers rely on to make informed decisions about the largest asset they may ever own, their home.
It’s definitely a game-changer and we are truly making an impact. Having launched in 2016, we're over 70 Homebotters strong and expect to continue that growth throughout the year. Join us!
Check out our website at www.homebot.ai